Distinctive attributes of packers and movers in Bangalore
One of the prominent metropolitan cities in South India for being “Silicon Valley of India”, Bangalore city is been filled with movement of people highly even from the past before gaining this name for the reason that this is the city that houses lot of public sector undertakings that are specialized in unique field of study like that of ISRO, HAL, NAL etc along with famous educational and research institutions. Still it is also a fact that the movement of people has increased several times higher due to the establishment of large number of MNCs in the city for the main reason of containing cheap but quality workforce along with pleasant climate and good infrastructure.
Expectations of the customers:
Different from any other metropolitan city of the country, the city of Bangalore is highly dominated by the professionals and educated people and most of them are largely not are of native Bangalorian. Therefore although commercial movement of goods exists, a higher amount of individual house shifting also co-exists equally in this city. The customer of Bangalore is characterized with the following expectations from a relocation service provider
- Professionalism, this is the foremost expectation as they are educated people hence they believe that only when a process is executed in a professional manner it would be a successful one
- Reachability, inspite of their physical accessibility the packers and movers are expected to be available virtually as most of the individuals remain virtually connected through internet and telephones
- Positive feedbacks, only if the professional hands are with positive feedbacks from its past customers and the present customer base, individuals would consider their selection
- Customer care and service, a friendly and transparent approach of the packers and movers is highly expected while its absence would result in rejection of their name from the list
- Technology adherence in various tasks of operation is expected as following an outdated technology would prove that they are not efficient
- Timely and safety delivery of goods is highly expected as they are the main reason for hiring such relocation service providers.
Distinctive attributes rendered by leading packers and movers in Bangalore:
With the above given expectations of the customers, the leading packers and movers render the following services in order to satisfy the customers and to end with a successful relocation
- Establishing Professionalism from the start till the end as follows
- Assigning dedicated staff, which would be a single point of contact, throughout the process to enhance two way communications and to avoid confusion
- Signing a contract of relocation to ensure the acceptance of execution of tasks legally
- Communicating a rough idea of the procedures and tasks to make customer aware of the same
- Executing the tasks involved in a professional way and sequential order of packing, loading, transporting, unloading and unpacking
- Providing status updation when and where required by the customer
- Charging the customer with a reasonable cost of services
- Receiving feedbacks and responding to the same
- By making easy accessibility both physically and virtually through various means of communication and providing prompt responses that are genuine and apt to the needs of the customer.
- Their quality of service is easily testified by the customers from the positive feedbacks about them from their official websites and in various other websites along with the reputation of them in the market
- Establishment of a 24X7 customer care service that works round the clock to redress the queries and doubts of the customer reveals the packers and mover’s inclination towards customer satisfaction.